For faster orders, you can pay for an alternative shipping selection via the UPS delivery option or Royal Mail.
We are now offering free shipping for all orders International Standard or within the UK.
Expedited delivery depending on where you are in the world can be 2-4 business days. You will be notified when the shipment is collected by the carrier.
We offer local delivery as well in the UK.
How it works:
Processing Time. Order verification, tailoring, quality check and packaging.
All orders are sent for dispatch within 24 hours after the order is placed. Then, the orders are processed and this takes 1-2 business days. After the order is shipped you will receive an email notification or sms notification. In most instances a tracking code will be sent that you can use to track the location and time of your shipment. (See tracking your order).
Shipping time. This refers to the time it takes for items to be shipped from our warehouse to the destination. Depending on the supplier and depending on where you live in the world, deliveries can take from 5-20 business days to arrive at their destination and can take longer from time to time depending on the issues due to delays with COVID 19. Take note that during the holidays, deliveries can take longer due to third-party circumstances.
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You are notified by either sms or email as to the status of your item. There are tracking codes as well with some labels.
Note for taxes and customs:
We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to parcels arriving in the United States, Canada or other International countries.
If you have more questions, please contact us at firstname.lastname@example.org. All requests are replied to within 24 hours.